William Harvey Hospital

William Harvey Hospital

Kennington Road
Willesborough
Ashford
Kent
TN24 0LZ

t: 01233 633331

Facilities for partially sighted or blind people

Assistance dogs welcome

Assisted wheelchair access

Non assisted wheelchair access

Facilities for the mobility impaired

Customer toilet facilities

Accessible toilets

Sign language for deaf people

Facilities for hard of hearing people.

Induction loop available

Customer parking facilities

Accessible car parking

Intercom outside of the premises

Staff assistance available

Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin

Low Reception/Information counters available.

Automatic doors present

Customer lift provided

Accessible lift provided

Parent with pushchair access

Baby changing facilities

Alternative languages available.

Access information:
Direct Enquiries Audited

Cambridge Wards.

Cambridge Wards.

Click on the image above to view a 180 degree image

Internal Doors

There is a double door. Automatic powered. Opens out.

The effective clear width of the door is at a minimum of 800mm.
The opening width of the door is 1600mm.

There is adequate space alongside the leading edge for a wheelchair user to open the door while clear of door swing.

The threshold is level.

The doors and side panels have vision panels.

The doors are automatic.

The automatic doors remain open long enough for a slow-moving person to pass through.

Cambridge Ward Reception.

There is a lowered counter section provided.

The lowered counter section is at a maximum height of 760mm.
The height of the counter is 740mm.

The counter does not have a knee recess.

There is sufficient space in front of the counter for wheelchair users.

There is sufficient space to write or sign documents on the counter.

There is adequate lighting to both sides of the counter and the lighting avoids silhouetting.

There are no induction loops available.
Portable induction loops are available within the hospital. Visitors should consult with staff if one is required.

Signage

The signs are in a logical position.

Seating

The seats that are provided are stable.

The seating has armrests.

Some customers may not find the seating suitable as the seats are all at the same height.

There is space for a wheelchair user to pull up alongside a seated companion.

There is space for an assistance dog to rest.

General Area

The clear widths are adequate.

There is a sufficient turning circle at either end of the corridor.

Lighting

The level of lighting is sufficient for the intended use.

Acoustics

The background noise is kept to a minimum level.

Surfaces

The floor surface is suitable for the passage of wheelchair users.

The junctions between floor surfaces are correctly detailed and free from height variation.

The floor surfaces are slip resistant.

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