William Harvey Hospital

Kennington Road
Willesborough
Ashford
Kent
TN24 0LZ

t: 01233 633331

Facilities for partially sighted or blind people

Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin

Low Reception/Information counters available.

Access information:
Direct Enquiries Audited

Pathology.

Click on the image above to view a 180 degree image

Internal Doors

There is a double door. Opens in.

The effective clear width of the door is at a minimum of 800mm.
The opening width of a single door is 800mm.

There is adequate space alongside the leading edge for a wheelchair user to open the door while clear of door swing.

The threshold is level.

The doors and side panels have vision panels.

The door handles are easy to grip and operate.

The handles are within reach of all users.

Some people may find door pressures heavy. The location is aware of this and is reviewing the pressures.

Corridor

Internal Doors

These doors are held open.

There is a double door. Opens in.

The effective clear width of the door is at a minimum of 800mm.
The opening width of a single door is 800mm.

There is adequate space alongside the leading edge for a wheelchair user to open the door while clear of door swing.

The threshold is level.

The doors and side panels have vision panels.

The door handles are easy to grip and operate.

The handles are within reach of all users.

Signage

The signs are in a logical position.

General Area

The clear widths are adequate.

There is a sufficient turning circle at either end of the corridor.

Lighting

The level of lighting is sufficient for the intended use.

Surfaces

The floor surface is suitable for the passage of wheelchair users.

The junctions between floor surfaces are correctly detailed and free from height variation.

The floor surfaces are slip resistant.

Pathology Reception

There is not a lowered counter section provided.
Some visitors may find the desk too high. The height of the desk at its lowest point is 900mm. Staff will offer assistance if required.

The counter does not have a knee recess.

There is sufficient space in front of the counter for wheelchair users.

There is sufficient space to write or sign documents on the counter.

There is adequate lighting to both sides of the counter and the lighting avoids silhouetting.

There are no induction loops available.
Portable induction loops are available within the hospital. Visitors should consult with staff if one is required.

Seating

The seats that are provided are stable.

The seating may not suit all intended users as there are no armrests.

Some customers may not find the seating suitable as the seats are all at the same height.

There is space for a wheelchair user to pull up alongside a seated companion.

There is space for an assistance dog to rest.