William Harvey Hospital 

Location Details

Address

Kennington Road
Willesborough
Ashford
Kent
TN24 0LZ

Access in Detail


Outpatients.
Click on the image above to view a 180 degree image
  • Outpatients.
  • Internal Doors.
  • Waiting Area A.
  • Internal Doors.
  • Waiting Area A Reception.
  • Male Cubicle.
  • Female Cubicle.
  • Seating.
  • Circulation.
  • Waiting Area B.
  • Waiting Area B Reception.
  • Seating.
  • Circulation.
  • Waiting Area C.
  • Waiting Area C Reception.
  • Seating.
  • Circulation.
  • Lighting.
  • Surfaces.
  • Waiting Area D.
  • Waiting Area D Reception.
  • Seating.
  • Circulation.
  • Cardiology Waiting Area.
  • Cardiology Reception.
  • Lowered section.
  • Seating.
  • Circulation.
  • Ultrasound.
  • Internal Doors.
  • Internal Door.
  • Seating.
  • Circulation.
  • Accessible WC.
  • Induction Loops.
  • Signage.
  • Seating.
  • Circulation.

Internal Doors

These doors are held open during Clinic hours.
There is a double door. Opens out.
The effective clear width of the door is at a minimum of 800mm.
The opening width of the door is 850mm.
The threshold is level.
The doors and side panels have vision panels.
The door handles are easy to grip and operate.
The handles are within reach of all users.
The door pressure is kept to a minimum on manually operated doors fitted with self-closing devices.

Waiting Area A

Internal Doors

There is a double door. Opens in.
The effective clear width of the door is at a minimum of 800mm.
The opening width of a single door is 850mm.
The threshold is level.
The doors and side panels have vision panels.
The door handles are easy to grip and operate.
The handles are within reach of all users.
Some people may find door pressures heavy. The location is aware of this and is reviewing the pressures.

Waiting Area A Reception

There is a lowered counter section provided.
The lowered counter section is at a maximum height of 760mm.
The height of the counter is 730mm.
The width of the lowered counter section is adequate.
The counter does not have a knee recess.
There is sufficient space in front of the counter for wheelchair users.
There is sufficient space to write or sign documents on the counter.
There is adequate lighting to both sides of the counter and the lighting avoids silhouetting.

Toilets

The toilets are located in an accessible location.
Please be aware that the doors may be heavy for some people. The location is aware of this and is reviewing the doors.

Seating

The seats that are provided are stable.
The seating has armrests.
Seating is provided in a range of heights.
There is space for a wheelchair user to pull up alongside a seated companion.
There is space for an assistance dog to rest.

General Area

The minimum clear width is 770mm.

Waiting Area B

Waiting Area B Reception

There is a lowered counter section provided.
The lowered counter section is at a maximum height of 760mm.
The height of the counter is 726mm.
The width of the lowered counter section is adequate.
The counter does not have a knee recess.
There is sufficient space in front of the counter for wheelchair users.
There is sufficient space to write or sign documents on the counter.
There is adequate lighting to both sides of the counter and the lighting avoids silhouetting.
There is an induction loop with a speech enhancement system provided.
There is a portable induction loop available upon request.

Seating

The seats that are provided are stable.
The seating has armrests.
Some customers may not find the seating suitable as the seats are all at the same height.
There is space for a wheelchair user to pull up alongside a seated companion.
There is space for an assistance dog to rest.

General Area

The minimum clear width is 860mm.
There is a sufficient turning circle at either end of the corridor.

Waiting Area C

Waiting Area C Reception

There is a lowered counter section provided.
The lowered counter section is at a maximum height of 760mm.
The height of the counter is 730mm.
The width of the lowered counter section is adequate.
The counter does not have a knee recess.
There is sufficient space in front of the counter for wheelchair users.
There is sufficient space to write or sign documents on the counter.
There is adequate lighting to both sides of the counter and the lighting avoids silhouetting.
There is an induction loop with a speech enhancement system provided.
A portable induction loop is available on request.

Seating

The seats that are provided are stable.
The seating has armrests.
Seating is provided in a range of heights.
There is space for a wheelchair user to pull up alongside a seated companion.
There is space for an assistance dog to rest.

General Area

The clear widths are adequate.
There is a sufficient turning circle at either end of the corridor.

Lighting

The level of lighting is sufficient for the intended use.

Surfaces

The floor surface is suitable for the passage of wheelchair users.
The junctions between floor surfaces are correctly detailed and free from height variation.
The floor surfaces are slip resistant.

Waiting Area D

Waiting Area D Reception

There is a lowered counter section provided.
The lowered counter section is at a maximum height of 760mm.
The height of the counter is 724mm.
The width of the lowered counter section is adequate.
The width of the counter is 2300mm.
The counter does not have a knee recess.
There is sufficient space in front of the counter for wheelchair users.
There is sufficient space to write or sign documents on the counter.
There is adequate lighting to both sides of the counter and the lighting avoids silhouetting.
There is an induction loop with a speech enhancement system provided.
There is a portable induction loop available on request.

Seating

The seats that are provided are stable.
The seating has armrests.
Some customers may not find the seating suitable as the seats are all at the same height.
There is space for a wheelchair user to pull up alongside a seated companion.
There is space for an assistance dog to rest.

General Area

The clear widths are adequate.

Surfaces

The floor surface is suitable for the passage of wheelchair users.
The junctions between floor surfaces are correctly detailed and free from height variation.
The floor surfaces are slip resistant.

Cardiology Waiting Area

Cardiology Reception

There is a lowered counter section provided.
The lowered counter section is at a maximum height of 760mm.
The height of the counter is 733mm.
The counter does not have a knee recess.
There is sufficient space in front of the counter for wheelchair users.
There is sufficient space to write or sign documents on the counter.
There is adequate lighting to both sides of the counter and the lighting avoids silhouetting.
There is an induction loop with a speech enhancement system provided.
There is an induction loop available on request.

Seating

The seats that are provided are stable.
The seating has armrests.
Seating is provided in a range of heights.
There is not enough space for a wheelchair user to pull up alongside a seated companion without having some of the chairs removed. Please ask a member of staff for assistance.
There is space for an assistance dog to rest.

General Area

The minimum clear width is 900mm.

Ultrasound

Internal Doors

These doors are held open and will close if the fire alarm is activated.
There is a double door. Opens out.
The effective clear width of the door is at a minimum of 800mm.
The opening width of a single door is 800mm.
The threshold is level.

Internal Door

There is a single door. Opens in.
The effective clear width of the door is at a minimum of 800mm.
The opening width of the door is 850mm.
There is not adequate space alongside the leading edge for a wheelchair user to open the door.
The threshold is level.
The door handles are easy to grip and operate.
The handles are not within reach of all users.
Handles may be high for some visitors at a height of 1200mm.
Some people may find door pressures heavy. The location is aware of this and is reviewing the pressures.

Seating

The seats that are provided are stable.
The seating has armrests.
Some customers may not find the seating suitable as the seats are all at the same height.
There is not enough space for a wheelchair user to pull up alongside a seated companion without having some of the chairs removed. Please ask a member of staff for assistance.
There is space for an assistance dog to rest.

General Area

The minimum clear width is 950mm.
There is a sufficient turning circle at either end of the corridor.

Accessible WC

The toilet layout is suitable for left-handed transfers.
The door width is less than 800mm wide and some people may find it difficult to enter.
The opening width of the door is 658mm.
There is sufficient space available outside of the toilet compartment to manoeuvre and open the door.
The compartment measures less than 1500mm by 2200mm. This may not be large enough to allow some wheelchair users to manoeuvre into position for frontal, lateral, angled and backward transfer.
The cubicle measures 1700mm wide by 1500mm depth.
The door is light enough to open easily.
The hand-washing, drying facilities and toilet paper are not within easy reach of someone seated on WC.
The taps are accessible and easy to use.
Please be aware that the water temperatures are not limited to a safe temperature and will require self regulating.
There are grab rails provided.
The grab rails are not positioned correctly.
The light switch or pull cord is easy to reach and operate.
There are slip-resistant floors throughout.
Surfaces and fixtures provide effective visual contrast.

Induction Loops

There is an induction loop available.
A portable induction loop is available. The induction loop is magnetic.
There is signage indicating the availability of the loop.
Please be aware that the portable induction loop stored in Outpatients was not working at the time of assessment. Other induction loops are available upon request.

Signage

The signs are in a logical position.

Seating

The seats that are provided are stable.
The seating has armrests.
Seating is provided in a range of heights.
There is space for a wheelchair user to pull up alongside a seated companion.
There is space for an assistance dog to rest.

General Area

The clear widths are adequate.
There is a sufficient turning circle at either end of the corridor.

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