William Harvey Hospital

Kennington Road
Willesborough
Ashford
Kent
TN24 0LZ

t: 01233 633331

Facilities for partially sighted or blind people

Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin

Low Reception/Information counters available.

Access information:
Direct Enquiries Audited

Celia Blakey Centre.

Click on the image above to view a 180 degree image

Internal Doors

There is a double door. Opens out.

The effective clear width of the door is not at a minimum of 800mm.
The opening width of the door is 700mm. The second door is kept locked.

There is adequate space alongside the leading edge for a wheelchair user to open the door while clear of door swing.

The threshold is level.

The doors and side panels have vision panels.

The door handles are easy to grip and operate.

The handles are within reach of all users.

The door pressure is kept to a minimum on manually operated doors fitted with self-closing devices.

Celia Blakey Centre Reception

There is a lowered counter section provided.

The lowered counter section is not at a maximum height of 760mm.
Some visitors may find the desk too high. The height of the desk at its lowest point is 800mm. Staff will offer assistance if required.

The counter does not have a knee recess.

There is sufficient space in front of the counter for wheelchair users.

There is adequate lighting to both sides of the counter and the lighting avoids silhouetting.

There are no induction loops available.
Portable induction loops are available within the hospital. Visitors should consult with staff if one is required.

Endoscopy

Internal Doors

These doors are held open.

There is a double door. Opens out.

The effective clear width of the door is at a minimum of 800mm.
The opening width of the door is 1520mm.

There is adequate space alongside the leading edge for a wheelchair user to open the door while clear of door swing.

The threshold is level.

The doors and side panels have vision panels.

Endoscopy Reception

There is a lowered counter section provided.

The lowered counter section is at a maximum height of 760mm.
The height of the counter is 740mm.

The width of the lowered counter section is adequate.

The counter does not have a knee recess.

There is sufficient space in front of the counter for wheelchair users.

There is sufficient space to write or sign documents on the counter.

There is adequate lighting to both sides of the counter and the lighting avoids silhouetting.

There are no induction loops available.
Portable induction loops are available within the hospital. Visitors should consult with staff if one is required.

Signage

The signs are in a logical position.

Seating

The seats that are provided are stable.

The seating has armrests.

Seating is provided in a range of heights.

There is space for a wheelchair user to pull up alongside a seated companion.

There is space for an assistance dog to rest.

General Area

The clear widths are adequate.

There is a sufficient turning circle at either end of the corridor.

Lighting

The level of lighting is sufficient for the intended use.

Acoustics

The background noise is kept to a minimum level.

Surfaces

The floor surface is suitable for the passage of wheelchair users.

The junctions between floor surfaces are correctly detailed and free from height variation.

The floor surfaces are slip resistant.

Toilets

The toilets are located in an accessible location.

Please be aware that the doors may be heavy for some people. The location is aware of this and is reviewing the doors.