Buckingham Palace

Location Details


Buckingham Palace Road

t: 020 7766 7300

Facilities for partially sighted or blind people Assistance dogs welcome Assisted wheelchair access Facilities for the mobility impaired Customer toilet facilities Accessible toilets Sign language for deaf people Facilities for hard of hearing people. Induction loop available Customer parking facilities Accessible car parking Staff assistance available Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin Customer lift provided Accessible lift provided Baby changing facilities
Dedicated access enquiry line - 0207 766 7324.
The State Rooms are open from 23rd July.
Both the Royal Mews and Queens Gallery are open all year round.

Access information:
In view of the company


Opening Times:

Sunday  0945 - 1545
Monday  0945 - 1545
Tuesday  0945 - 1545
Wednesday  0945 - 1545
Thursday  0945 - 1545
Friday  0945 - 1545
Saturday  0945 - 1545
Please refer to Royal Collection website for opening dates.

At The Royal Collection we are committed to providing all of our visitors with a welcoming environment. We are working with Direct Enquiries to provide detailed information regarding the access and facilities that we provide and will be updating this information in the coming weeks.

We understand that every customer has different requirements and with this in mind we have made provision, where required, to make physical changes in our attractions to improve the accessibility for customers with disabilities.

We aim to offer an excellent standard of customer service and are embarking on a customer service program where staff will be continually trained to meet the needs of all of our customers.

Should, for any reason beyond our control, there be physical changes that could not be made, our colleagues will be happy to provide personal help and assistance to make your visit to The Royal Collection as pleasurable as possible.

Should you discover that an attraction has not met your requirements please use the feedback link on this page. All of our customers are important to us and we are working hard to make our locations as accessible as we can.

Buckingham Palace serves as both the office and London residence of Her Majesty The Queen, as well as the administrative headquarters of the Royal Household. It is one of the few working royal palaces remaining in the world today. 

Today the State Rooms are used extensively by The Queen and Members of the Royal Family to receive and entertain their guests on State, ceremonial and official occasions. During August and September when The Queen makes her annual visit to Scotland, the Palace's nineteen state rooms are open to visitors.

Find out more about the history of Buckingham Palace and how it is used today on the British Monarchy Website.

What there is to see

The State Rooms form the heart of the working palace and are lavishly furnished with some of the greatest treasures from the Royal Collection - paintings by Rembrandt, Rubens, Poussin and Canaletto; sculpture by Canova; exquisite examples of Sèvres porcelain; and some of the finest English and French furniture.  


The Garden

Described as a 'walled oasis in the middle of London', the Palace's garden is home to thirty different species of bird and more than 350 different wild flowers, some extremely rare. Visitors end their tour with a walk along the south side of the garden, with splendid views of the west front of the Palace and the famous lake. 


This is a picture of Buckingham Palace viewed from Green Park.
This is a picture of Soldiers arriving for the Changing of the Guard Ceremony.
This is a picture of Queen Victoria memorial outside Buckingham Palace.
This is a picture of the entrance to the Queen's Gallery on Buckingham Gate.

Access Symbols Explained:

  • Facilities for partially sighted or blind people We provide facilities for people who are visually impaired. For example: Braille formats, large print, audio tapes etc.
  • Assistance dogs welcome Assistance dogs are welcome in our premises.
  • Assisted wheelchair access Wheelchair access into our premises is possible with assistance.
  • Facilities for the mobility impaired We provide facilities for people with a mobility impairment. For example: A seating area, hand rails etc.
  • Customer toilet facilities We provide customer toilets.
  • Accessible toilets We have fully accessible toilets installed at our premises.
  • Sign language for deaf people We offer a sign language service; please ask our staff for full details.
  • Facilities for hard of hearing people We offer facilities for hard of hearing people.
  • Induction loop available An induction loop has been installed to benefit our hard of hearing customers.
  • Customer parking facilities We provide customer car parking.
  • Accessible car parking We provide accessible car parking spaces for disabled customers.
  • Staff assistance available Our staff have been trained to offer excellent service levels, please ask if you have any particular requirements.
  • Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin Low payment counters or an alternative such as portable chip and pin machine, a lap tray or a clipboard.
  • Customer lift provided A customer lift has been provided.
  • Accessible lift provided An accessible customer lift has been installed, improving access for wheelchair users.
  • Baby changing facilities We provide baby changing facilities.
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